30-Day Money Back Guarantee
Did you know that our FREEDOM+ Surf bundle, FREEDOM7, and SCUBA7, all come with a 30-day money back guarantee.
What does this mean?
We want you to be totally stocked with the Shark Shield products you purchase. If within 30 days of receiving your order, you don’t feel more confident in the water with your new Shark Shield device, you may return it to us for a refund*. No questions asked. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our Money Back Guarantee. Also, associated shipping fees are not refundable.
How does this work?
If you bought your Shark Shield device at sharkshield.com, simply fill in the Contact Us form here (within 30 days from purchase) and we’ll be in touch within 2 business days to organise your refund.
If you bought your Shark Shield device from one of our stockists, simply go back to that retailer (within 30 days from purchase) for a full refund.
*Money Back Guarantee excludes the following products: Ocean & Earth Tail Pad / Decal Antenna, Neoprene Carry Bag, Hard Carry Case, Shark Shield Tester, Shark Shield Charger, Charger & Tester Carry Case, FREEDOM7 Pouch, FREEDOM+ Transferable Power Module, FREEDOM+ Docking Station and FREEDOM+ 12v DC Car / Boat Charger. These accessory products may still be returned as per our returns policy.