30-DAY MONEY BACK GUARANTEE
Did you know that our FREEDOM+ Surf, FREEDOM7, and SCUBA7, all come with a 30-day money back guarantee!
What does this mean?
We want you to be totally stoked with the Ocean Guardian – Powered by Shark Shield Technology products you purchase. If within 30 days of receiving your order, you don’t feel more confident in the water with your new Ocean Guardian device, you may return it to us for a refund*. No questions asked. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our Money Back Guarantee. Also, associated shipping fees are not refundable.
How does this work?
If you bought your Ocean Guardian device at sharkshield.com/ocean-guardian.com, simply fill in the Contact Us form here (within 30 days from purchase) and we’ll be in touch within 2 business days to organise your refund.
If you bought your Ocean Guardian device from one of our stockists, simply go back to that retailer (within 30 days from purchase) for a full refund.
*Money Back Guarantee excludes the following products: FREEDOM+ Surf Tail Pad / Decal Antenna, FREEDOM+ Surf Transferable Power Module, FREEDOM+ Surf Docking Station, FREEDOM+ Surf 12v DC Car/Boat Charger, FREEDOM+ Surf E-field Control Kit, Tail Pad Kicker Support, Neoprene Carry Bag, Hard Carry Case, Dive Series Tester, Dive Series Charger, Charger / Tester Carry Case, and FREEDOM7 Replacement Pouch. These accessory products may still be returned as per our returns policy.